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Product Download Issues

 Keywords: Product Download Issue Problem Partial Compiler .ZIP 

There are no known issues with our product downloads.
In the meanwhile, we will need to try to get you the .Zip file another way...

Please report a suspected erroneous detection (False Positive)

We have had various reports from users that have various firewall and anti-virus tools that they are only able to download a partial version of our compiler.zip file. Our zip file appears to have been flagged falsely. You will need to report a suspected erroneous detection (False Positive) to the vendor to tell them about a situation where you believe that their product is incorrectly reporting a clean / good file or website as being a threat or malicious in some way. This is sometimes called a False Positive. Your answers to these three or four questions will help them get your report to the correct internal team.

Symantec Endpoint Protection / Norton

https://submit.symantec.com/false_positive/

Palo Alto Firewall

https://live.paloaltonetworks.com/docs/DOC-2769.

McAfee virus scan enterprise

https://kc.mcafee.com/corporate/index?page=content&id=KB67411.

If the vendors need us to provide anything, we will be happy to assist.



Article ID:   W18507
Filename:   Product Download Issues.txt
File Created: 2014:06:24:13:56:40
Last Updated: 2014:06:24:13:56:40