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After I run through the wizard I get an error "Unable to display the Find tab. (177)" with an OK button. After pressing OK it opens the help file. When I press the "Index" button inside the help file it invokes the wizard again and the entire process starts all over again.
If I'm in Studio and I select "Help" from the main menu and then select "Help Contents" the help file opens without incident. When the "Index" is selected from here it opens and the "Find" tab is available and works without fail.
Any insight would be greatly appreciated. I've checked other programs on my machine and even installed older versions of Lotus and Word in order to run them through the wizard for the first time and they don't exhibit this behavior.
Dell 2400 P4 2.66Ghz 1GB RAM Win XP Home SP1 (All updates)Upgraded to Winbatch 2004A in hopes of overwriting any corrupted files. No effect.
If either the .GID or .FTS files are suspect then you get error 177. The easiest way to fix the problem is to delete the .GID and .FTS files created and open the Help file again.
Please search the system for all Winbatch.FTS, Windows Interface language.FTS, Winbatch.GID and Windows Interface language.GID files and delete them. Attempt to launch the help file again and see if that resolves the problem.
Ran VCheck and updated 22 extenders and checked again. No anomolous behavior. Unfortunately this doesn't help you figure out what's going on. The above procedures worked and they only took about 15 minutes. The majority of that time was spent in the shutdown-restart (and go get another cup of coffee) sequences.
Thank you for your assistance and attention to this matter. Once again Winbatch has come through!
Article ID: W16505
File Created: 2005:02:18:12:21:06
Last Updated: 2005:02:18:12:21:06